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Products & Fit
All shoes are made from EVA outsoles and ortholite insoles. Upper materials vary in canvas, knitted fabric, wool, microfiber leather, and others. Our canvas and knitted shoes are perfect for vegan requests.
Our Cuencaﾠcollections are suitable for high instep with wider shoe mouth.
Yes. The insole can be replaced with other types as you like.
Not quite, but our microfiber leather shoes offers a few extra-special features that make them a perfect option when the weather report is less than ideal.
Yes. Arch support is applied in uin insoles.
Return & Exchange
We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition. And we offer free return for quality problems. Please freely contact us for return & exchange inquiry.
It'll take our warehouse up to two weeks to receive and process your return. And we'll be sure to send a refund notification email as soon as we've issued your refund!
Please check return policy.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Please allow between 1-2 Business Days for your tracking number to update once you receive your tracking number by email.
If you don't see the email in your inbox try checking your spam folder or add email@example.com to your safe sender’s list.
👉For shipping information, we recommend you track on the site: https://www.17track.net/en/
For other inquiry, please email firstname.lastname@example.org
Please refer to shipping info for detail. Or you can freely contact us for help anytime.